Privacy Policy

1. General

Farie AG (hereinafter referred to as “Farie”, “we”, “us”) handles your data confidentially at all times, as we attach the utmost importance to the protection of your data. These data protection provisions apply to the use of the website (hereinafter referred to as the “Website”) and to the use of our service offering. Farie ensures the security of your data to the best of our capability and capacity. In doing so, we comply with the applicable legal provisions and regulations at all times.Should you wish to provide us with someone else’s personal data (e.g. a family member’s or colleague’s), please ensure that those concerned have read this Privacy Policy and only disclose their personal data to us if you have been given permission and the data is accurate.These data protection provisions form part of the applicable General Terms and Conditions (GTCs). To submit a contact request, you must agree and explicitly consent to the applicable GTCs and data protection provisions.

2. Gathering personal data

We primarily process personal data that we receive within the framework of our business relationship with our customers and other business partners from them and other involved parties or that we gather from users as part of the operation of our Website, apps and other applications.In addition, we may gather personal data from public records (e.g. the commercial register, the debt collection register) or specific data to establish creditworthiness or addresses from list brokers. Those close to you (family members, employers, legal representatives, etc.) may also provide us with any personal data we require in order to conclude or continue the business relationship.Farie gathers and uses the following types of data specifically:personal details (name, address, date of birth, gender, etc.)application details (e-mail address, phone number, driving license details, payment details)contractual details (contract duration, vehicle, outstanding payments, reminders, credit)incidents (accidents, events, damage, traffic offences)user and meta data (websites visited, access times, device information, IP addresses)Farie is entitled to use the data to improve its offering, but endeavours to handle it confidentially when dealing with third parties. By using our service, customers consent to the processing of their data.

3. Purpose of data processing and legal basis

We use the personal data we gather primarily in order to conclude and implement contracts with our customers and business partners, both as regards the services we offer (particularly for vehicle acquisition and rental, repairs and financing) and in order to comply with our legal obligations in Switzerland and abroad. Your personal data may be gathered both if you are one of our customers or business partners or if you work for one of our customers or business partners.We also process your personal data and that of others, where permitted and appropriate, for the following purposes of justified interest:offering and the further development of our offerings, services and websites, apps and other platforms on which we are active including website administrationdistribution of newsletters or other information if you have agreed to this (once you have given consent, you may withdraw it any time)advertising and marketing if you have not objected to the use of your datacommunication with third parties and the processing of requests (e.g. applications, media enquiries)gathering of personal data from publicly accessible sources for the purpose of customer acquisitionmarket research and public opinion polling, media monitoringenforcement of legal claims and defence in connection with legal disputes and authorities’ proceedingsprotecting and enhancing the Farie brandavoiding and clarification of crime and other misconduct (e.g. conducting internal investigations, data analyses for the purpose of fraud prevention)safeguarding our operations, in particular our IT infrastructure, websites, apps and other platformsmeasures in connection with safeguarding our security and domiciliary right.

4. Website use in general

The Website can primarily be used without providing personal data.

5. Cookies/trackers and other technologies

Farie’s Website uses cookies and comparable technologies. Cookies help us to make our service better, faster and more secure for you, in order to ensure you receive the best possible service. By surfing on our Website, you consent to the use of cookies.Some cookies pertain only to the duration of time you spend on our Website. Others remain intact until you delete them yourself. Existing cookies enable us to recognise you if you visit our Website again.If cookies are deactivated, this may, under certain circumstances, restrict the use of the Website. We recommend that you adjust your cookie settings to your preferences in your browser.Sometimes, if permitted, we add visible and invisible picture elements to our newsletters and other marketing e-mails in order to better understand how you use our offerings and how we can further improve them. You may block these using your e-mail settings. This is often the default setting in e-mail programmes.By using our Websites and apps and consenting to the receipt of newsletters and other marketing e-mails, you agree to the use of the listed technologies. Should you object, you must either configure your browser and e-mail programme accordingly or refrain from using our services.

6. Privacy policy for the use of social media plug-ins

On the Farie Website, there are various plug-ins from different third-party social media platforms (Facebook, Twitter, LinkedIn, Google+, etc.). The plug-ins enable you to share our content directly via the respective social media platforms. If you are surfing on our Website while logged in to one of the social media platforms and you activate the plug-in by clicking on the “like” button, for instance, the data will be assigned to your user account and transmitted to the third-party provider or their server. Farie has no influence over this data transfer or the later use of the data. For this reason and for your own protection, please consult the security setting options of the respective third-party providers. There, you can read their data protection notices and, if necessary, change your privacy settings.

7. Privacy policy for the use of Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, US (hereinafter referred to as “Google”). Google uses cookies. The information generated by the cookies regarding your use of our Website is generally sent to a Google server in the US and saved there.Google uses this information on our behalf to evaluate the use of the Website by users, compile Website activity reports and provide us with other services related to Website and Internet use. This may involve the generation of pseudonym user profiles based on the processed data.We only use Google Analytics with IP anonymisation activated. This means that Google truncates users’ IP addresses within Switzerland, a Member State of the European Union or another signatory state to the Agreement on the European Economic Area. Only in exceptional circumstances will full IP addresses be sent to a Google server in the USA and truncated there. IP addresses transmitted by users’ browsers will not be combined with any other Google data.You can stop cookies being saved by changing the respective setting in your browser software. You can also opt out of Google gathering and processing data generated by cookies in connection with your use of the Website by downloading and installing the browser plug-in available at:

8. Forwarding of data

Within the Farie group of companies, we share personal data with other companies in order to ensure a consistently high standard of service within the group and also to be able to offer you their products and services if necessary. Your personal data will not be passed on to third parties. The exception to this rule is the forwarding of data to third parties within the framework of our business activities and for the purposes described above, but only insofar as this is permitted and if we deem it appropriate. These third parties may include in particular: banks, insurers, brokers, debt collection agencies, service partners, authorities or courts in Switzerland and abroad, the media, IT partners, Website or social media users, interested parties in the event of takeovers and investors.These recipients are largely in Switzerland but may be located abroad. Should we have to transfer your data abroad, we will ensure that your personal data is handled with an appropriate level of protection by means of a corresponding contractual agreement, unless the Federal Data Protection and Information Commissioner has determined that the respective country ensures an adequate level of protection. The exceptions to this rule are legal exemptions from consent, contract processing, or the determination, exercise or enforcement of legal claims or overriding public interests.

9. Personal data security and protection

We only record data that is necessary for the implementation of our business activity or to provide services. We periodically save data backups.We take appropriate technical and organisational security measures to protect your personal data from unauthorised access and misuse. To this end, we issue regulations, conduct training courses and perform regular backups, keep our IT and network security solutions up to date, conduct access checks and impose access limitations and use the usual encryption processes.When disclosing and transmitting data, we adhere to the usual security standards, whereby we cannot guarantee 100% data security. Please note that any data transmitted via the Internet (e-mail communications, contact forms filled in) may be impacted by security gaps. It is not possible to seamlessly protect data from being accessed by unauthorized third parties, potentially leading to disclosure, changes in content or technical failures. Of course, we strive to protect your personal data from unauthorised access by unauthorized third parties to the best of our capabilities and capacity, and take technical and organisational measures to this end. Please note that we accept no responsibility or liability for the security of your information whilst in transit over the internet to Farie. In order to protect your privacy we would highly recommend that you may choose other means of communication with Farie, where you deem it appropriate.

10. Duration of personal data retention

We process and save your data to the extent necessary for us to comply with our contractual and legal obligations and to fulfil the purpose for which it is designated. This includes the time period required to meet our statutory duties of retention and documentation as well as to enable us to enforce or defend our claims. In principle and to the extent possible, as soon as your personal data is no longer required for the above-mentioned purposes, it is deleted or anonymised.

11. Your rights

You have the right to view any of your data we have saved at any time. We will provide you with access within an appropriate time frame and in an appropriate format. You may also request its deletion or information as to the purpose for which the data is being used. If you are currently a Farie customer, we require your data in order to maintain a valid contract. Therefore, should you wish to have your data deleted, you may request this by terminating your contract. Deletion may have to be rejected to allow us to comply with statutory requirements (e.g. statutory retention requirement). Farie AG, Badenerstrasse 47, 8004 Zürich, is responsible for the data processing described here. For any data protection law queries, please contact the address above. If possible, please state your precise query and provide a copy of your ID for any information or deletion requests. You may also send your enquiry directly to us via e-mail: